At Rumble Racing Enterprise, we want you to be completely satisfied with your purchase.

If your order is defective, we offer a return policy to ensure your shopping experience is smooth and convenient.

Please review the following guidelines for returning products purchased from our online store:

 

Eligibility:
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns will not be accepted for products that show signs of wear or damage due to negligence.

 

Return Period:
You have 60 days from the date of purchase to initiate a return. After this period, we will not be able to offer a refund or exchange.

Unless product still falls under warranty.

 

Factory Faults:
Products will only be replaced if they are found to have factory faults or defects. If your item is damaged due to manufacturing issues, please contact us immediately to arrange for a replacement.

 

Return Process:
If you wish to return an item, please contact our team at to request a return authorization.

Once approved, you will receive instructions on how to return the product.

Please note: Once bought and there is nothing wrong with the product we will not authorize refunds.

We will only refund factory faulty products.

 

Refund or Exchange:
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund or exchange. If eligible, we will process a refund to your original payment method or provide a replacement product.

 

Return Shipping:
The cost of return shipping is the responsibility of the customer, unless the return is due to a factory fault. We recommend using a trackable shipping service to ensure that the item is safely returned to us.

 

Exclusions:
Please note that certain items, such as personalized or custom-made products, may not be eligible for returns unless there is a proven factory fault.

 

Contact Us:
If you have any questions or concerns regarding our return policy, please contact our customer service team at rumbleracingsimulators@gmail.com

By making a purchase on Rumble Racing Enterprise's online store, you agree to adhere to the terms of our return policy outlined above.

 

We strive to provide quality products and excellent customer service, and we are here to assist you with any return inquiries you may have.